New Relic

Clear value proposition with frictionless sign-up process and freemium model.
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Screenshot of New Relic hero section of the homepage

About New Relic

New Relic is an all-in-one observability platform designed for engineers to monitor, debug, and improve their entire technology stack. It provides comprehensive data and insights to help teams optimize application performance, troubleshoot issues, and enhance overall system reliability across cloud and on-premises environments.

About the website

New Relic's homepage exemplifies a strong product led growth approach, immediately showcasing the platform's value proposition with the bold headline "All-in-one observability." This concise statement effectively communicates the core benefit of the product to potential users.

The subheading, "Data for engineers to monitor, debug, and improve their entire stack," further clarifies the product's purpose and target audience. This clear messaging aligns perfectly with product led growth principles by highlighting the product's functionality and its direct impact on users' work.

A prominent sign-up form is strategically placed above the fold, encouraging immediate user engagement. The form's simplicity, requiring only a name and company email, reduces friction in the sign-up process. The "Get Started Free" call-to-action button is visually striking, using a contrasting green color to draw attention.

New Relic employs a freemium model, offering "100 GB + 1 user free. No credit card required." This approach is a hallmark of product led growth, allowing users to experience the product's value before committing to a purchase.

The homepage also features a product screenshot, giving visitors a glimpse of the platform's interface and capabilities. This visual element helps potential users understand what they can expect from the product, further supporting the product led growth strategy.

What to take away

Effective Value Proposition

New Relic's homepage immediately communicates the product's core value with the headline "All-in-one observability." This clear and concise message instantly informs visitors about the platform's primary benefit, aligning with product led growth principles by putting the product's value at the forefront.

Frictionless User Onboarding

The prominently displayed sign-up form with minimal required information (just name and company email) exemplifies a low-barrier entry point for potential users. This approach, coupled with the "Get Started Free" call-to-action, encourages immediate product engagement - a key aspect of product led growth and effective b2b saas website design.

Freemium Model Implementation

New Relic's offer of "100 GB + 1 user free. No credit card required" is a textbook example of a freemium model in action. This strategy allows users to experience the product's value firsthand without financial commitment, a crucial element in product led growth that can significantly boost conversion rates.

Visual Product Demonstration

The inclusion of a product screenshot on the homepage gives visitors a tangible preview of the platform's interface and capabilities. This visual element serves as a form of passive product demonstration, helping potential users understand what they can expect from the tool. Such transparency can be a powerful driver in conversion rate optimization (CRO) efforts.

Multiple Sign-Up Options

By offering sign-up options through Google, GitHub, and GitLab, New Relic caters to user preferences and potentially reduces friction in the onboarding process. This flexibility in account creation aligns with product led growth strategies by making it as easy as possible for users to get started with the product.