Offer a time limited discount to drive paid subscriptions

Canva Canva purchase

Overview

Canva offers a discounted subscription purchase upfront instead of defaulting to a freemium offer.
a screenshot of the purchase flow explaining how to Offer a time limited discount to drive paid subscriptions

Business Outcome

Immediate Revenue Generation

Offering a discount on a paid conversion prompt allows the platform to generate revenue immediately from users who are willing to convert. In contrast, free trials or freemium models may delay revenue generation as users can access the product or service without paying upfront. T

Behavioral Outcome

Accelerated Decision-Making

Discounts create a sense of urgency and incentivize users to make a decision more quickly. The fear of missing out on the discounted price motivates users to act promptly and convert before the offer expires.

Greater Engagement

Users who convert to the paid version are likely to engage more actively with the product or service, as they have made a financial investment in it. They may explore additional features, participate in premium content or services, and become more committed to using the product or service over the long term.

The Behavioral Science

Loss Aversion

Loss aversion is the psychological principle that suggests people are more sensitive to potential losses than equivalent gains. By offering a discount on a paid conversion prompt instead of a trial or freemium, the platform is framing the opportunity in terms of what users might miss out on if they don't act. Users are more motivated to avoid losing out on the discount, which creates a sense of urgency and incentivizes them to convert to the paid version.

Anchoring

Anchoring is the cognitive bias where individuals rely heavily on the first piece of information they receive when making decisions. By presenting the paid conversion prompt with a discounted price, the platform establishes a reference point (the original price) from which users evaluate the discounted offer. This anchoring effect makes the discounted price appear more attractive and appealing compared to the full price, increasing the likelihood of conversion.

How It Works

Sense of Urgency

Discounts create a sense of urgency and scarcity, prompting users to act quickly to take advantage of the limited-time offer. The fear of missing out on the discount taps into users' emotions and motivates them to make a decision sooner rather than later. This urgency increases the likelihood of conversion as users strive to avoid losing out on the discounted price.

Psychological Anchoring

The discounted price serves as an anchor against which users evaluate the offer. Compared to the original price, the discounted price appears more favorable and attractive, making the decision to convert to the paid version more compelling. Users perceive the discounted price as a significant savings opportunity, which enhances their willingness to take action.

Risk Reduction

Offering a discount reduces the perceived risk associated with trying out the paid version. Users may be more willing to invest in the paid version at a discounted price, as they feel like they are getting a better value for their money. The discount mitigates the perceived financial risk of trying out the paid version, making the decision to convert more appealing and less daunting.

How It Might Backfire

Perceived Value Diminished

Users may perceive the discounted price as the product's true value, leading them to expect similar discounts in the future. This can devalue the product in the eyes of users and erode profit margins over time.

Lower Conversion Rates

Some users may be hesitant to convert to the paid version, even with a discount, if they are unsure about the product's value or if they perceive the discounted price as still too high. This could result in lower conversion rates compared to offering a free trial or freemium model.

How To Test

A/B Testing

Implement A/B testing to compare the performance of offering a discount on a paid conversion prompt against other pricing strategies, such as free trials or freemium models. Monitor conversion rates, revenue per user, and user retention to evaluate the effectiveness of each approach.

User Feedback Surveys

Gather feedback from users to understand their perceptions of the pricing strategy and their willingness to convert. Ask users about their preferences for pricing models, their perceptions of product value, and any concerns or hesitations they may have about converting to the paid version.

Segmentation Analysis

Analyze user segments to identify which groups respond best to the discount offer and which segments may prefer alternative pricing models. Tailor the pricing strategy to different user segments based on their preferences and behaviors to optimize conversion rates and revenue generation.

Frequently Asked Questions

To enhance a product-led growth (PLG) model using Canva's purchase tactic, offer a time-limited discount on paid subscriptions upfront instead of defaulting to a freemium offer. This approach can accelerate revenue generation and user engagement, key components of a successful PLG strategy.

By presenting a discounted paid option, you create a sense of urgency that motivates users to make quicker decisions. This can lead to faster conversion rates and increased initial engagement with your product's full feature set. Additionally, users who convert to paid subscriptions are likely to explore more features and become more committed to your product, potentially becoming advocates and driving further growth through word-of-mouth referrals.

To improve conversion rates using Canva's purchase tactic, implement a time-limited discount on paid subscriptions as part of your conversion funnel. This approach leverages the principles of loss aversion and anchoring to motivate users to take action.

By offering a discounted price, you create a sense of urgency and scarcity that can accelerate decision-making. Users are more likely to convert quickly to avoid missing out on the special offer. Additionally, the discounted price serves as an anchor, making the offer appear more attractive compared to the regular price. This can lead to higher conversion rates as users perceive greater value in the discounted subscription.

To optimize your website using Canva's purchase tactic, prominently feature a time-limited discount offer for paid subscriptions throughout the user journey. This can be particularly effective on landing pages, pricing pages, and during the sign-up process.

Implement clear, benefit-focused messaging that highlights the value of the discounted offer and creates a sense of urgency. Use visual cues such as countdown timers or limited availability indicators to reinforce the time-sensitive nature of the offer. Additionally, consider personalizing the discount based on user behavior or demographics to increase its relevance and appeal. Always ensure that the process to take advantage of the discount is streamlined and user-friendly to maximize conversion potential.

To A/B test Canva's purchase tactic, create two versions of your subscription offer: one with a time-limited discount (version A) and one with your standard pricing or a freemium model (version B). Randomly assign visitors to each version and measure key metrics such as conversion rates, revenue per user, and long-term retention.

Track user behavior within each version, noting how quickly users make decisions and their engagement levels post-conversion. Complement this quantitative data with qualitative feedback through user surveys to understand perceptions of value and motivation to purchase. Analyze the results to determine which approach leads to better outcomes for your specific product and target audience. Consider testing different discount amounts and time limits to optimize the effectiveness of the tactic.

Canva's purchase tactic improves user experience by providing immediate access to premium features at a discounted rate, potentially enhancing the overall value proposition for new users. This approach can lead to greater engagement as users have full access to the product's capabilities from the start.

By offering a time-limited discount, the tactic creates a clear and compelling reason for users to act quickly, reducing decision paralysis. This can lead to a more streamlined onboarding process as users are motivated to explore and utilize the full range of features immediately. Additionally, users who convert to paid subscriptions may feel a stronger commitment to the product, leading to more active usage and potentially higher satisfaction levels.