Increase leads by placing form at the right moment
Overview
Business Outcome
Lead Generation
By placing the lead form at a critical point in the user journey when interest is high, Hyperbound increases the number of leads captured from potential customers eager to try out the simulated sales call feature.
Conversion Rates
Positioning the lead form at the optimal moment, just before granting access to a highly anticipated feature, can boost conversion rates as users are more motivated to provide their information to proceed.
Behavioral Outcome
Spark Curiosity
Increase the percentage of users who complete the lead form by presenting it at the precise moment when their interest and engagement are at their peak, leveraging their desire to access the simulated sales call feature.
The Behavioral Science
Reciprocity
Tthe social norm of responding to a positive action with another positive action. By providing value upfront in the form of a realistic, customized sales call simulation, Hyperbound makes users more inclined to reciprocate by filling out the lead form.
How It Works
Hyperbound's strategic placement of the lead form right before they can access the simulated sales call feature creates a strong desire to complete the task and try out the simulation.
By positioning the form at this critical juncture, Hyperbound capitalizes on the Reciprocity principle. Users feel compelled to provide their information in exchange for the valuable opportunity to practice their sales skills in a realistic environment.
How It Might Backfire
Frustration and Abandonment
If users perceive the lead form as a barrier to accessing the desired feature, they may become frustrated and abandon the process altogether, negatively impacting user experience and conversion rates.
Perceived Manipulation
Some users might feel manipulated or pressured into providing their information, especially if the lead form is presented unexpectedly or if the value of the simulated sales call feature is not clearly communicated beforehand.
Lack of Trust
If users are not fully convinced of the value or credibility of the simulated sales call, they may be hesitant to share their personal information, fearing spam or misuse of their data.
How To Test
A/B Tests
Run an A/B test comparing the conversion rates of the lead form when placed at different points in the user journey. Measure the completion rates for the form when presented before the simulated sales call versus other placements, such as after the simulation or on a separate page.
User Surveys
Conduct user surveys to gather feedback on the perceived value of the simulated sales call feature and the appropriateness of the lead form placement. Ask users if they felt motivated to complete the form and if the timing felt natural or disruptive to their experience.
Monitor the quality of leads generated from this tactic to ensure that the increased conversion rates translate into valuable, qualified leads for your sales team. Regularly assess and optimize the lead form placement based on the results of your tests and user feedback.
Frequently Asked Questions
Ask users to make a commitment to themselves to drive engagement
Fabulous asks users to sign a contract with themselves to follow through on their intentions.
Use defaults to nudge customers towards a membership option
Puls frames the membership option as the default choice compared to a one-time service, nudging users to sign up for the recurring membership.