Increase demo bookings by offering a free lunch incentive
Overview
Design Pickle offers prospects a $25 DoorDash gift card in exchange for booking a 15-minute consultation call, leveraging the power of reciprocity to drive conversions.
Business Outcome
Demo Booking Rate
Increase the percentage of prospects who book a consultation call with a sales representative.
Behavioral Outcome
Perceived Value and Obligation
Increase prospects' perception of the value they receive from the consultation and their sense of obligation to reciprocate by booking the call.
The Behavioral Science
Reciprocity
Reciprocity is the social norm of responding to a positive action with another positive action. By offering a free lunch, Design Pickle is providing value upfront, which makes prospects feel obligated to return the favor by booking a consultation.
Loss Aversion
Loss aversion suggests that people are more motivated to avoid losses than to acquire equivalent gains. The call-to-action "Claim my Free Lunch Offer" frames the incentive as something the prospect already possesses, making them less likely to give it up by not booking the consultation.
How It Works
Design Pickle offers a $25 DoorDash gift card to prospects who book a 15-minute consultation call. This free lunch incentive leverages the principle of reciprocity, as prospects feel compelled to give something back (their time and attention) in return for the gift they've received.
The offer is framed as a way to "claim" the free lunch, tapping into loss aversion by implying that the prospect already has the reward and would lose it by not taking action. This framing makes the offer more compelling and drives prospects to book the consultation.
By providing tangible value upfront and making the booking process quick and easy, Design Pickle reduces friction and increases the likelihood that prospects will follow through and schedule a call.
How It Might Backfire
Perceived Manipulation
Some prospects may feel that the free lunch offer is a manipulative tactic designed to pressure them into a sales call. If the incentive feels too aggressive or insincere, it could backfire and damage trust in the brand.
Attracting the Wrong Prospects
The free lunch offer may attract prospects who are more interested in the gift card than in Design Pickle's services. This could lead to a higher volume of low-quality leads that are less likely to convert into paying customers.
How To Test
To test the effectiveness of this tactic, run an A/B test comparing the free lunch offer against a standard consultation booking page without an incentive. Monitor metrics such as click-through rates, booking rates, and lead quality to determine if the reciprocity tactic drives meaningful results.
You can also experiment with different incentive types and values to find the optimal offer that motivates prospects to book without attracting too many unqualified leads. Consider surveying prospects who book consultations to gather feedback on their perceptions of the offer and their reasons for scheduling a call.
Frequently Asked Questions
Engage users immediately with a curiosity-provoking question
ChatGPT's homepage features a simple, direct question to engage visitors right away and pique their curiosity about the product's capabilities.
Increase commitment by having users pledge to their peers
Asking users to make a public commitment to attend group meetings increases the likelihood they will follow through on their intentions.